Return & Refund Policy

Thank you for shopping with us. We want you to be fully satisfied with your purchase. If for any reason you are not, we’re here to help.

Returns

• You may return most new, unused, and undamaged items within 3  days of delivery for a full refund or exchange.

• To be eligible for a return, items must be in their original packaging and condition, with proof of purchase (receipt or order number).

• Certain items are non-returnable, such as:

  • Perishable goods (e.g., food, flowers)

  • Digital downloads or gift cards

  • Personal care items (for hygiene reasons)

  • Customized or personalized products

Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original payment method within 7 business days.

• Shipping costs are [non-refundable/refundable depending on your policy]. If you received free shipping, the cost of return shipping may be deducted from your refund.

Exchanges

• If you received a defective or damaged product, we will replace it at no additional cost.

• Exchanges are subject to product availability.

Return Shipping

• Customers are responsible for paying return shipping costs unless the return is due to our error (e.g., wrong or defective item).

• We recommend using a trackable shipping method, as we cannot guarantee receipt of returned items without tracking.